When Uber first launched in South Africa, I enjoyed chatting to the drivers, in particular about what they did before driving an Uber Black, which was the only one available, initially. I met former taxi drivers, a factory supervisor, a truck driver, the unemployed, and even a tour guide. While Uber was something new for all of us, the potential was evident from the get-go, as an avenue for decent earnings for the drivers. And, despite the well-documented challenges Uber has faced, not only in SA, but globally, it is available in 344 cities across 63 countries and 6 continents (according to...

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